Shipping Policy

Welcome to ÁRTIKO Apparel

As our store currently operates exclusively online, all orders are placed through www.artikoapparel.com. This Shipping Policy explains how we process, ship, and deliver your orders. By placing an order, you agree to the terms outlined below.

Order Processing

  • All orders are made to order and processed within 2–5 business days after payment confirmation.

  • Orders are not shipped on weekends or holidays.

  • During periods of high demand, processing may take longer; we will notify you via email of any significant delays.

Shipping Times and Rates

  • Standard worldwide shipping is offered via our fulfillment partners in the United States and other international centers.

  • Estimated delivery times:

    • United States: 5–10 business days

    • Dominican Republic: 3–7 business days

    • Canada: 7–15 business days

    • Europe: 7–15 business days

    • Rest of the world: 10–20 business days

  • Shipping rates are calculated at checkout based on your address and order details.

Order Tracking

  • Once your order ships, you will receive a confirmation email with tracking information.

  • Allow up to 48 hours for the tracking link to become active.

  • If you do not receive tracking details within five business days, contact support@artikoapparel.com.

Shipping Delays and Customs
ÁRTIKO Apparel is not responsible for delays caused by:

  • Customs inspections or import restrictions

  • Weather conditions or unforeseen events

  • Carrier-related issues beyond our control

Customs duties, taxes, and import fees are the customer’s responsibility and are not included in the purchase price or shipping cost.

Incorrect Shipping Information

  • Ensure your shipping address is complete and accurate at checkout.

  • Orders returned due to incorrect addresses may incur additional shipping fees.

Lost or Damaged Packages

  • If your package is marked “delivered” but not received, contact the carrier first.

  • If unresolved, email support@artikoapparel.com and we will assist with claims.

  • For damaged orders, contact us within 7 days with your order number and photos; we will provide guidance on next steps.

Split Shipments

  • Some items may ship separately due to inventory or fulfillment logistics.

  • You will receive individual tracking updates at no extra cost.

Discount Policy

At Artiko Apparel, only one discount or promotional code may be applied per order.
Discount codes cannot be combined with other offers, automatic discounts, or site-wide promotions (including Black Friday or seasonal sales).

We reserve the right to modify or discontinue any promotion at any time.

Changes to This Policy

  • We may update this policy to reflect operational or legal changes. Updates will be posted here with a revised “Last Updated” date.

Contact Us
ÁRTIKO Apparel (Online Store)

✉️ Email: support@artikoapparel.com

🌐 Website: www.artikoapparel.com

FAQs
ÁRTIKO Apparel accepts returns only for items that arrive damaged, defective, or incorrect. You must contact support within 7 days of delivery with your order details and photos of the issue to request a refund or store credit. Since all items are made to order, returns or refunds are not available for size issues or personal preferences. However, store credit or discounts may be offered to help you reorder the correct size.
Yes, all purchases are considered final sale if they are produced and delivered correctly. Because each item is made to order, we do not accept returns or refunds for size, fit, or personal preference. However, items that arrive damaged, defective, or incorrect are eligible for a refund or store credit.
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Our products are manufactured both locally and globally through carefully selected partners. We work with trusted manufacturers to ensure high-quality products and fair value for our customers.
Shipping costs are calculated based on your location and the items in your order. You will always see the shipping price before completing your purchase.
Ártiko is a clothing brand focused on creating clean, comfortable, and versatile garments. We specialize in high-quality hoodies, polos, shirts and caps designed to be stylish, durable, and easy to wear every day. Each item is made to order, ensuring that every piece is of the highest quality and receives meticulous attention to detail.
Yes, we offer international shipping. Rates and delivery times vary based on your location and will be calculated at checkout.
Domestic: 3–7 business days
International: 7–21 business days
You'll receive tracking information as soon as your order ships.
Once your order ships, you'll receive an email with a tracking number. You can use this link or visit the Track Order page to follow your shipment.
As all our products are made to order, we cannot offer replacements for change of mind or sizing issues. If your item arrives damaged or incorrect, contact us within 7 days with your order number and a photo. We will review and provide a resolution which may include store credit.
We accept all major payment methods including credit and debit cards, and PayPal. Availability may vary depending on your region.
Yes, most Ártiko items feature a clean, timeless fit that works for both men and women.
Each product page includes a detailed size guide. If you are between sizes, we recommend sizing up for a relaxed fit.
Machine wash cold, use mild detergent, do not bleach, hang to dry or tumble dry on low.
You can contact us anytime at support@artikoapparel.com. We usually respond within 24–48 hours.
No, only one discount or promo code can be applied per order. Discounts cannot be combined with other offers or promotions.
Enter your tracking number on the Track Order page or use the email link to see updates.
It will be sent to your email once your order ships. Check inbox and spam folder.
Tracking may take 24–48 hours to update. If it still doesn't work after that, contact support.
Delays may happen due to high demand, customs, carrier delays, or incorrect address.
Items may ship separately. You will receive separate tracking numbers if needed.