Shipping Policy

Welcome to ÁRTIKO Apparel

As our store currently operates exclusively online, all orders are placed through www.artikoapparel.com. This Shipping Policy explains how we process, ship, and deliver your orders. By placing an order, you agree to the terms outlined below.

Order Processing

All orders are made to order and processed within 2–5 business days after payment confirmation.
Orders are not shipped on weekends or holidays.
During periods of high demand, processing may take longer; we will notify you via email of any significant delays.

Shipping Times and Rates

Standard worldwide shipping is offered via our fulfillment partners in the United States and other international centers.
Estimated delivery times:
- Dominican Republic: 3–7 business days
- United States: 5–10 business days
- Canada: 7–15 business days
- Europe: 7–15 business days
- Rest of the world: 10–20 business days
Shipping rates are calculated at checkout based on your address and order details.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information.
Allow up to 48 hours for the tracking link to become active.
If you do not receive tracking details within five business days, contact support@artikoapparel.com.

Shipping Delays and Customs
ÁRTIKO Apparel is not responsible for delays caused by:

Customs inspections or import restrictions
Weather conditions or unforeseen events
Carrier-related issues beyond our control

Customs duties, taxes, and import fees are the customer’s responsibility and are not included in the purchase price or shipping cost.

Incorrect Shipping Information

Ensure your shipping address is complete and accurate at checkout.
Orders returned due to incorrect addresses may incur additional shipping fees.

Lost or Damaged Packages

If your package is marked “delivered” but not received, contact the carrier first.
If unresolved, email support@artikoapparel.com and we will assist with claims.
For damaged orders, contact us within 7 days with your order number and photos; we will provide guidance on next steps.

Split Shipments

Some items may ship separately due to inventory or fulfillment logistics.
You will receive individual tracking updates at no extra cost.

Discount Policy

At Artiko Apparel, only one discount or promotional code may be applied per order.
Discount codes cannot be combined with other offers, automatic discounts, or site-wide promotions (including Black Friday or seasonal sales).

We reserve the right to modify or discontinue any promotion at any time.

Changes to This Policy