Contact Info

We love hearing from our customers! Whether you have a question about a product, an order, or one of our policies, our support team is here to help.

General Inquiries
For questions about our products, services, or store policies:

✉️ Email: support@artikoapparel.com

🌐 Website: www.artikoapparel.com 

Order Support
Need help with an existing order? Please include your order number in your message for faster assistance:
✉️ Email: support@artikoapparel.com 

Shipping & Tracking
If you have questions about shipping times, tracking information, or delivery issues, contact us at:
✉️ Email: support@artikoapparel.com

Returns, Refunds & Damages
Because ÁRTIKO Apparel is a made-to-order POD online store, we do not offer returns or exchanges for change of mind or incorrect sizing.
For damaged, defective, or incorrect items, contact us within 7 days with your order number and photos:
✉️ Email: support@artikoapparel.com

Business Address
ÁRTIKO Apparel (Online Store – based in Dominican Republic)

4 Sánchez Street, Santo Domingo 10404, Dominican Republic

Operating Hours

  • Monday to Friday: 9:00 AM – 5:00 PM (EST)

  • Weekends and holidays: Limited support via email

International Customers
Please note: shipping costs, customs duties, and import taxes are the responsibility of the customer. ÁRTIKO Apparel is not liable for delays caused by customs or carriers outside our control.

Privacy & Security

Your personal information is protected under Law 172-13 on the Protection of Personal Data (Dominican Republic) and international regulations (GDPR, CCPA/CPRA). For questions regarding data privacy or to exercise your rights, email: support@artikoapparel.com