Under privacy laws such as the California Consumer Privacy Act (CCPA) and similar regulations, consumers have the right to request that their personal information is not sold or shared with third parties.
At Artiko Apparel, we respect your privacy. We do not sell personal information. We only collect the data necessary to process your orders, operate our online store, and provide customer support.
1. Information We Collect
We may collect the following information when you place an order or interact with our website:
Full name
Shipping and billing address
Email address
Phone number (if provided)
Order details
Technical information such as IP address, browser type, and essential cookies required for site functionality
2. Information We Share
We do not sell or trade your information.
We only share data with third parties that are essential for operating our store:
Payment processors:Tilopay and PayPal (These services may receive necessary information to complete your payment, such as your name, email, billing details, and transaction amount.)
We do not share your data with advertising networks or marketing companies for data-selling purposes.
3. Your Rights
You have the right to:
Opt-out of any sale or sharing of your personal data
Request access to the personal information we store
Request deletion of your data when legally possible
You may exercise these rights without needing to create an account.
4. How to Submit a Request
To submit any privacy-related request, please contact us at:
Please include “Do Not Sell My Personal Information” or “Privacy Request” in the subject line.
We will respond within the legally required timeframe.
FAQs
ÁRTIKO Apparel accepts returns only for items that arrive damaged, defective, or incorrect. You must contact support within 7 days of delivery with your order details and photos of the issue to request a refund or store credit. Since all items are made to order, returns or refunds are not available for size issues or personal preferences. However, store credit or discounts may be offered to help you reorder the correct size.
Yes, all purchases are considered final sale if they are produced and delivered correctly. Because each item is made to order, we do not accept returns or refunds for size, fit, or personal preference. However, items that arrive damaged, defective, or incorrect are eligible for a refund or store credit.
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Our products are manufactured both locally and globally through carefully selected partners. We work with trusted manufacturers to ensure high-quality products and fair value for our customers.
Shipping costs are calculated based on your location and the items in your order. You will always see the shipping price before completing your purchase.
Ártiko is a clothing brand focused on creating clean, comfortable, and versatile garments. We specialize in high-quality hoodies, polos, shirts and caps designed to be stylish, durable, and easy to wear every day. Each item is made to order, ensuring that every piece is of the highest quality and receives meticulous attention to detail.
Yes, we offer international shipping. Rates and delivery times vary based on your location and will be calculated at checkout.
Domestic: 3–7 business days
International: 7–21 business days
You'll receive tracking information as soon as your order ships.
Once your order ships, you'll receive an email with a tracking number. You can use this link or visit the Track Order page to follow your shipment.
As all our products are made to order, we cannot offer replacements for change of mind or sizing issues. If your item arrives damaged or incorrect, contact us within 7 days with your order number and a photo. We will review and provide a resolution which may include store credit.
We accept all major payment methods including credit and debit cards, and PayPal. Availability may vary depending on your region.
Yes, most Ártiko items feature a clean, timeless fit that works for both men and women.
Each product page includes a detailed size guide. If you are between sizes, we recommend sizing up for a relaxed fit.
Machine wash cold, use mild detergent, do not bleach, hang to dry or tumble dry on low.
You can contact us anytime at support@artikoapparel.com. We usually respond within 24–48 hours.
No, only one discount or promo code can be applied per order. Discounts cannot be combined with other offers or promotions.
Enter your tracking number on the Track Order page or use the email link to see updates.
It will be sent to your email once your order ships. Check inbox and spam folder.
Tracking may take 24–48 hours to update. If it still doesn't work after that, contact support.
Delays may happen due to high demand, customs, carrier delays, or incorrect address.
Items may ship separately. You will receive separate tracking numbers if needed.
